As all our products are handmade to order, at busy times, orders may take up to 5 working days to be dispatched. However, we try to dispatch orders within 48 hours of the order being received.
All parcels are sent via Royal Mail. We charge a flat rate of £3.00 per order up to 2kg for delivery although should you wish to order larger quantities please contact us first. Deliveries are sent 2nd class in order to keep the price for customers as low as possible. We do not charge for packaging or time taken to package parcels. Our nearest post office is 7 miles away, so a 14 mile round trip, so sometimes a parcel may wait until the following day to be sent along with others, or if we need to go near a post office for other reasons. Be assured I do my very best to get parcels out as quickly as possible, sometimes staying up late to make the fudge. I do not pay for tracking, and I can only tell when a parcel has been delivered. Once it had left me, I have no control or information. If you wish to pay for tracking or something different, please contact me first.
We will deliver to the address as you enter it within the ‘shipping address’ on the checkout page and cannot accept any liability for failed delivery if the quoted address is incorrect. We regret that we are unable to accept orders for delivery to an address containing a PO Box Number, or from persons placing an order whose own address contains a PO Box number.
At present we only deliver within the UK, however please feel free to contact us to see if we can assist in any overseas orders. Our definition of the United Kingdom includes the U.K. mainland, Northern Ireland, The Channel Islands & the Isle of Man.